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Terms and Conditions:

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Company Name: We Move U LLC (“the Company,” “we,” “our,” or “us”)

 

Customer: (“you” or “the Client”)

These Terms and Conditions (“Agreement”) outline the rights and responsibilities between We Move U LLC and the Client for moving and relocation services.

 

 

1. Booking and Deposit

1.1 To secure your moving date, a $200 deposit is required at the time of booking.

1.2 Deposits can be made via Credit Card, Debit Card, Zelle and Cash.

1.3 The deposit will be applied toward your total moving cost.

 

 

2. Cancellation Policy

2.1 Cancellations must be made at least 48 hours prior to the scheduled move date.

2.2 If the Client cancels within 48 hours of the scheduled move, a $200 cancellation fee will be charged.

2.3 If the cancellation is made more than 48 hours in advance, the deposit will be refunded in full (minus any applicable processing fees).

2.4 Failure to provide notice or a “no-show” on the scheduled move date will result in forfeiture of the full deposit and may incur additional fees.

 

 

3. Liability and Insurance

3.1 We Move U LLC exercises the utmost care in handling your belongings. However, by engaging our services, you acknowledge and agree that:

  • The Company’s liability for loss or damage to any item is limited to $0.60 per pound per article, unless additional valuation coverage is purchased prior to the move.

  • The Company is not liable for:

    • Items packed by the customer.

    • Pre-existing damage to furniture or property.

    • Damage to items of extraordinary value (e.g., jewelry, artwork, cash, collectibles) not disclosed and declared in writing before the move.

    • Loss or damage resulting from weather, road conditions, mechanical failure, or other events beyond our control.

3.2 The Client is responsible for ensuring all fragile or high-value items are properly packed and labeled before the move.

3.3 If additional insurance or valuation coverage is desired, it must be arranged in writing prior to the move date.

 

 

4. Payment Terms

4.1 The balance of the total moving cost is due upon completion of services unless otherwise agreed in writing.

4.2 Accepted payment methods include Credit Card, Debit Card, Zelle and Cash.

4.3 Any unpaid balance may be subject to late fees or collection costs.

 

 

5. Additional Time and Charges

5.1 The estimated duration of the move is based on information provided by the Client.

5.2 Any extra time required beyond the original estimate will be billed at an hourly rate.

5.3 Additional charges may apply for extra services such as packing, long carries, stairs, furniture disassembly/reassembly, or waiting time caused by property access delays.

 

 

6. Access and Conditions

6.1 The Client must ensure that the property is accessible at the agreed-upon time.

6.2 Any delays caused by restricted access, waiting time, or additional labor required (e.g., long carries, stairs, disassembly/reassembly) may result in additional charges.

 

 

7. Limitation of Liability

7.1 The Company will not be liable for indirect, incidental, or consequential damages, including loss of income, emotional distress, or loss of use.

7.2 Total liability shall not exceed the amount paid by the Client for the specific moving service in question.

 

 

8. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the state of Arizona. Any disputes shall be resolved in the courts of Maricopa County in Arizona.

 

 

9. Acceptance

By scheduling and confirming your move with WE Move U LLC, you acknowledge that you have read, understood, and agree to these Terms and Conditions.

Privacy Policy:

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1. Introduction

[Company Name] (“we,” “us,” or “our”) respects your privacy. This Privacy Policy describes how we collect, use, and protect personal information when you use our moving, packing, or storage services, or visit our website.

We comply with all applicable Arizona and federal laws governing consumer protection and data privacy, including:

  • Arizona Consumer Fraud Act (A.R.S. §44-1521 et seq.)

  • Arizona Data Breach Notification Law (A.R.S. §18-551 et seq.)

  • Arizona Electronic Transactions Act (A.R.S. §44-7001 et seq.)

 

2. Information We Collect

We collect only the information necessary to provide and improve our services.

a. Personal Information You Provide:

  • Name, address, phone number, and email

  • Origin and destination addresses for your move

  • Payment and billing information (processed securely by third-party providers)

  • Details about the services you request (e.g., packing, storage, dates)

  • Any communications or messages you send us

b. Information Collected Automatically:

  • IP address, browser type, and operating system

  • Website analytics data (via cookies or tracking technologies)

  • Device and usage information for security and improvement purposes

We do not collect sensitive information such as Social Security numbers or government IDs unless legally required for specific insurance or contractual purposes.

 

3. How We Use Your Information

We use your information to:

  • Provide and manage moving and storage services

  • Process payments and billing

  • Communicate about quotes, scheduling, and support

  • Improve our website and customer experience

  • Comply with legal obligations and protect against fraud or misuse

 

4. How We Share Information

We may share limited information with:

  • Service providers and subcontractors assisting in your move (under confidentiality agreements)

  • Payment processors and insurance providers (for secure transactions and protection coverage)

  • Government authorities if required by law or subpoena

We do not sell, rent, or trade your personal information to third parties for marketing or other commercial purposes.

 

5. Data Retention and Security

We keep your personal information only as long as necessary to fulfill the purposes described in this policy or as required by law.

We maintain physical, administrative, and electronic safeguards consistent with A.R.S. §18-552 to prevent unauthorized access, loss, or misuse of your data.

 

6. Your Rights Under Arizona Law

Under A.R.S. §44-1522 (Arizona Consumer Fraud Act) and related state statutes, Arizona residents have the right to:

  • Request access to the personal data we hold about them

  • Request corrections to inaccurate or outdated information

  • Request deletion of personal data, where permitted by law

  • Opt out of marketing communications

You can exercise these rights by contacting us using the information in Section 10 below. We will respond within the timeframes required by Arizona law.

 

7. “Do Not Sell My Personal Information”

Although We Move U LLC does not sell customer information, we honor all consumer opt-out requests consistent with Arizona and U.S. privacy principles.

To make a “Do Not Sell My Personal Information” request, contact us at:
📧 llcwemoveu@gmail.com
📞 (480) 859-1942 & (623) 229-8528

 

8. Cookies and Online Tracking

Our website may use cookies and analytics tools to improve your browsing experience and measure website performance. You can disable cookies in your browser settings, but some features may not work properly if you do.

 

9. Data Breach Notification

If we experience a data breach that may compromise your personal information, we will notify you promptly in accordance with A.R.S. §18-552, and report it to the Arizona Attorney General if required.

 

10. Contact Us

If you have questions, privacy requests, or concerns, please contact us:

We Move U LLC
Email: llcwemoveu@gmail.com
Phone: (480) 859-1942 & (623) 229-8528
Website: www.wemoveu-llc.com

 

11. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or Arizona law. Updates will be posted on our website with a new effective date.

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